Terms & Conditions
1.1. Welcome to wearekinsman.com/keas (“we/us”)
1.2. This page tells you the terms on which you may use our Kinsman Advisory Public Platform (KAPP),, whether delivered via the Website https://wearekinsman.com/keas (“the Website”) and the software that is provided by https://www.wix.com/ (“KAPP Software”). https://www.wix.com/ is the company of choice the we have designed our website through, our terms and conditions do not bind them unless otherwise legally required to or under their policy (we refer you to the https://www.wix.com/ for their independent policies). Please read carefully before use. By using the KAPP, you accept the terms and agree to obey them. If you don’t accept them, please don’t use the KAPP.
2. Who We Are
2.1. The Website https://www.wearekinsman.com/keas Kinsman Advisory Service Ltd which is a UK limited company registered in England under company number 14051169.
3. Use of the Platform: General Terms
3.1. You have permission for temporary, non-exclusive use of the KAPP we can withdraw or change our service at any time without telling you and without being legally responsible to you. We can also allow anyone else to use the KAPP and the Services that we make available on the KAPP.
3.2. You are not allowed to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any part of the KAPP or the KAPP Software, and nor are you allowed to attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the KAPP Software.
3.4. You are responsible for configuring your own computer and software to access our KAPP software and the material on KAPP Although we try to protect our KAPP, we are not responsible for any viruses, bugs or similar problems and you should use your own virus protection software. We don’t give you any warranty that the way we deliver data to you is compatible with your software or with the way your computer is configured.
3.5. You must treat all identification codes, passwords and other security information as confidential. If we think you have failed to keep confidentiality, we are allowed to disable any security information (including your passwords and codes).
3.6. You agree to follow our Acceptable Use Policy.
3.7. If you allow anyone else to use KAPP, you must make sure that they read these terms first, and that they follow them.
3.8. Only use KAPP as allowed by law and these terms. If you don’t, we may suspend your usage, or stop it completely.
3.9. We frequently update KAPP and make changes to it, but we don’t have to do this, and material on KAPP may be out-of-date. Please note in particular that we do not store credit card details (other than storing them momentarily on the KAPP and other Kinsman Advisory Service Ltd owned/protected data storage facilities until they have been dispatched to our payments provider) and currently we do not share customer details with any third parties.
4. Service Section: Specific Terms
4.1. If you first pay the appropriate fee (shown on the KAPP when you make your request/purchase/selection) you may:
4.1.1. buy and use a Service from the KAPP in its current form;
4.1.2. store the service item on the KAPP or own device if it is permitted by Kinsman Advisory Service Ltd, permission will be confirmed upon an individual basis per service period provided, without confirmed permission it is not permitted;
4.1.3. store non-Kinsman Advisory Service Ltd data on the KAPP once permitted by Kinsman Advisory Service Ltd.
4.2. In this case, you are solely responsible for the appropriate use of the data/service/product that you purchase from us. In particular you agree that:
4.2.1. we are not giving you any legal, financial, tax or other advice;
4.2.2. we do not give you any assurance or guarantee that our data/service/product are suitable, sufficient or appropriate for the use to which you put them (whether they are unedited/unaltered, or edited/altered by you or anyone else);
4.2.3. we exclude all legal responsibility and costs for reliance placed by anyone on the KAPP and on the Kinsman Advisory Service Ltd data/service/products.
4.3. KAPP will also act as a data/product/service provider within the remit of a third party to support other business and individuals to sell/advertise/distribute their own data/product/service.
4.4. KAPP services are not to be recorded (transcript, audio, visual) or any other means unless otherwise stated. The permission will be confirmed upon an individual basis should this be requested via email (firstname.lastname@example.org), without confirmed permission it is not permitted.
5. Counseling and Consultation
5.1. A 10 minute initial consultation is required within the first session to customers as part of quality service delivery. Failing to accept these terms may result in a withdrawal of consultancy service. Free consultations may be provided if stipulated on KAPP through limited offers.
5.2. Where customers have initial consultation, each 10 minutes consultation can only be used for separate individual purposes at the time the service is deliver.
5.2.1 It is not possible to use 10 minutes consultations after a period of 60 day (1440hrs). Should the customer choose to use our service after consultation within a 60 day (1440hrs) period, service can be delivered of the initial consultation. Should the customer choose not to use our service after consultation beyond the 60 day (1440hrs) period, service cannot be delivered unless another consultation occurs. Standard consultation fees will apply.
5.3. You agree with us and also for the benefit of any person who works for us or Kinsman Advisory Service Ltd, whether as an employee, consultant, self-employed contractor, or in any other capacity (a ‘Connected Person’) that the initial 10 minutes consultation and further counselling does not constitute legal or medical advice. KAPP will also counsel and consulate under this basis.
5.4. You agree with us and also for the benefit of any person who works for us or Kinsman Advisory Service Ltd, whether as an employee, consultant, self-employed contractor, or in any other capacity (a ‘Connected Person’) does not take any responsibility (legal, medical or any other) for the decisions made by the customer and do not take responsibly for any consequence’s (legal, medical or any other) caused by the customers actions. You agree as a customer that you are a sole independent entity and take full responsibility for your own actions and the consequences of your actions. KAPP will not direct you to make any action or decision on this basis but will advise you to seek professional medical advice through a qualified Therapist or your local General Practitioner.
6. Intellectual Property Rights
6.1. We are the owner or licensee of all intellectual property rights in the KAPP (for example the copyright and any rights in the designs). The KAPP in any of the material and documents hosted or posted on the KAPP and in any and all databases related to the Platform. They are protected by copyright and you may only use any such material and the documents on these terms.
6.2. If you breach these terms, you lose your right to use our Platform, and must destroy or return any copies of documents you have made.
6.3. The KAPP Software used to design our website is owned by WIX (https://www.wix.com/) and we refer you to their Terms and Conditions in regards to their Software. (https://www.wix.com/about/terms-of-use)
7. Our Legal Responsibility
7.1. Our Legal responsibility to you
7.1.1. We do not guarantee the accuracy of material on our KAPP, and you are responsible for the use to which you put material, documents and data that you access on our Platform. As far as legally possible, we exclude legal responsibility for any loss to you arising from use of our KAPP whether from tort, contract, negligence or otherwise (examples of such loss being: loss of income, profit, business, data, contracts, goodwill, savings, pure economic loss, indirect or consequential loss, costs, damages and expenses).
7.1.2. We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statutes.
7.1.3. Although we try to make the KAPP available 24 hours a day, seven days a week, (except for planned maintenance and required unscheduled maintenance) we do not warrant that your use of the KAPP and/or the WIX Software through the KAPP will be uninterrupted or error-free; and we are not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data/items over communications networks and facilities, including the internet, and you acknowledge that the KAPP may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
7.1.4. We don’t exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.
7.1.5. We will try to make sure that customer data is stored securely and backed-up. If we lose or damage it we will try to restore it, but if it is lost or damaged by a third party, we are not responsible to you unless they cause the loss or damage when working on it for us.
7.1.6. We will not provide our services for longer than the period that you have purchased them for.
7.1.7. You agree with us and also for the benefit of any Connected Person/Business that we alone will be legally responsible to you for matters arising from KAPP document/service/item/product. No Connected Person will be personally responsible (i.e. legally liable) to you whether under the law of contract, tort (including negligence) or otherwise.
7.1.9. Kinsman Advisory Service Ltd will try to host third party services on our KAPP that is exact or similar in notion to our Terms and Conditions.
7.1.10. You agree that any duty of care owed to you by us is a duty owed only to you. We do not owe a duty of care to any third party and assume no responsibility to any third party in respect of the performance of our duties to you. We are not liable for any failure to fulfil our obligations due to circumstances beyond our reasonable control.
7.1.11. You agree that the limitations on liability contained in this paragraph 7 are reasonable. You also agree that any limitations on liability in this paragraph 7 apply to you and also to any person or company associated with you.
8. Refund & Returns Policy
8.1. If you pay our fees for a document/service/item/product or promoted package and we do not make the document/service/item/product available to you, we will refund the fee.
8.2. If you pay our fees for a document/service/item/product or promoted package and it is not available to you beyond our reasonable control, we will not refund the fee.
8.3. If you pay our fees for on online document/service (excluding physical document/item/product) and it is not available to you beyond our reasonable control, with discretion we may offer a subsidiary in the form of KAPP service vouchers only available for use within the KAPP and the time limit stipulated on the voucher.
8.4. If you pay our fees for a document/item/product that is
9. Computer Offence
9.1. If you do anything which is a criminal offence under a law called the Computer Misuse Act 1990, your right to use the KAPP will end straightaway. We will report you to the relevant authorities and give them your identity.
9.2. Examples of computer misuse include introducing viruses, worms, Trojans and other technologically harmful or damaging material. You are not allowed to do any of these things.
9.3. You mustn’t try to get access to our server or any connected database or make any ‘attack’ on the KAPP We won’t be legally responsible to you for any damage from viruses or other harmful material that you pick up via our KAPP.
10. Confidentiality and Conflicts
10.1. We have the following confidentiality obligations to you in adherence with the Data Protection Act 2018:
10.1.1. We will treat all information you provide to us and about matters dealt with by us (other than information which is in the public domain) as confidential. We will not disclose any confidential information to any third party, except with your written consent or if necessary or customary in the normal performance of our services (e.g. passing it to other professionals or Connected Person/Business assisting us or you with your matter, unless you ask us not to) or if required due to concerns for safety, permitted by law or any regulatory authority to which we are subject too.
10.1.2. We reserve the right to use external service providers for document reproduction or scanning as long as they are bound by appropriate obligations to maintain the confidentiality of the information.
10.1.3. Unless you instruct us otherwise in writing, we are entitled to state in promotional material and tender documents that we worked for you generally or on a particular matter or matters as long as we do not otherwise break our duty of confidentiality to you.
10.2. Your confidentiality obligations are:
10.2.1. You will treat all information we give you (other than information which is in the public domain) as confidential.
11.1. We are committed to providing a high quality service. To maintain this commitment we operate a formal complaints procedure, a copy of which is available on request.
11.2. If you have any questions or a complaint about the service provided by us please contact us via the KAPP Let’s Chat option on the lower right-hand of every page of KAPP (https://www.wearekinsman.com/keas). If the issue cannot be resolved to what Kinsman Advisory Service Ltd considers as satisfactory in outcome, please contact us via our email email@example.com to make your complaint will assist you with your complaint.
11.3. We aim to acknowledge to all initial complaints within 5 working days.
12.1. We may change these terms from time to time and you must check them for changes because they are binding on you.
13. Links to Our Platform
13.1. You are allowed to make a legal link to our KAPP homepage from your website if the content on your website meets the standards of our Acceptable Use Policy. We can end this permission at any time.
13.2. You mustn’t suggest any endorsement by us or association with us unless we agree in writing via email (firstname.lastname@example.org).
14. Links from our Platform
14.1. Links from our KAPP to other websites are for information only. We don’t control them and don’t accept responsibility for other websites or any materials found upon them or any loss you suffer from using them.
15. Trade Mark
15.1. “Kinsman Advisory Service Ltd” is our EU registered trade mark, and all rights in that trademark are reserved by us.
16. Law which applies to disputes
16.1. The English courts have the only right to hear and resolve claims related to our KAPP, and all disputes are governed by English law. If any part of these terms is held to be invalid or unenforceable, the remaining terms will continue in full force and effect.
Please email us at email@example.com to contact us about any issues.
Contact telephone number: +TBC